Shipping Policy

Last updated: September 18, 2026

DeckTradr ships physical trading cards, sealed products, and card supplies from Arizona, United States. This policy applies to purchases made directly through the DeckTradr Shop.

Where we ship

We currently ship only to valid United States delivery addresses accepted during checkout. We do not currently offer international shipping. Customers are responsible for entering a complete and accurate delivery address.

Processing and delivery estimates

Paid orders normally require 1–3 business days for handling before carrier acceptance. There is no same-day order cutoff; handling starts on the next business day after payment is confirmed. Standard tracked transit normally takes an additional 2–8 business days. Most orders therefore arrive within 3–11 business days after payment confirmation.

Business days exclude Saturdays, Sundays, and United States federal holidays. These timeframes are estimates, not guarantees. Severe weather, carrier disruptions, high-volume periods, remote destinations, and address problems may cause delays. A product page will identify any preorder or item-specific fulfillment schedule that differs from these estimates.

Shipping service and cost

Orders use standard tracked shipping. We purchase shipping labels through Shippo and select an available carrier and service for the package and destination. The carrier is identified when tracking becomes available.

At the time this policy was updated, standard tracked shipping is free for DeckTradr Shop orders. Any applicable shipping charge or promotion is shown during checkout before payment and is the amount that applies to the order.

Tracking

Tracking details appear in your DeckTradr order history after a shipping label is created and may also be sent to the email address associated with your order. Carrier tracking can take time to update after a label is created.

Address changes and delivery problems

Email orders@decktradr.com immediately if an address needs correction. We cannot guarantee a change after fulfillment begins. Additional shipping charges caused by an incorrect or incomplete customer-provided address may be the customer's responsibility where permitted by law.

If tracking shows a package as delivered but you cannot locate it, check the delivery area and contact the carrier, then email us promptly. If an order arrives damaged, defective, incorrect, or incomplete, follow our Returns & Refunds Policy and contact us within 7 calendar days after delivery.

Order changes and cancellations

Contact us as soon as possible. Changes or cancellation are not guaranteed after fulfillment begins. Approved cancellations and order-problem claims are handled under our Returns & Refunds Policy.

Contact us

For shipping or order help, email orders@decktradr.com or visit our contact page.